Payment Policy

Payment Policy for ConnectMall

At ConnectMall, we offer secure and flexible payment options to enhance your shopping experience. Currently, we support the following payment methods:

1. Cash on Delivery (COD)

You can choose to pay for your purchase upon delivery, allowing you to inspect the product before payment. COD is available for select locations within India and may have order limits, which will be displayed at checkout if applicable.

2. Online Payment

We accept online payments via credit cards, debit cards, net banking, and UPI through secure payment gateways. Your transaction details are handled with the highest security to ensure a safe experience.

Refund and Replacement Policy

1. Non-receipt of Product

If you have made a payment but did not receive your product, we promise to refund the full amount. Please reach out to our customer service team for assistance in such cases, and we will initiate the refund process promptly.

2. Product Satisfaction

If you are not satisfied with the product, we do not offer a cash refund. Instead, we provide you the option to use the same amount to purchase another product from ConnectMall. This ensures you can still enjoy a quality product that meets your expectations.

If you have any concerns regarding payments, refunds, or replacements, feel free to contact our customer support for assistance.

Thank you for shopping with ConnectMall!